Our Most Frequently Asked Questions

Don't see your questions listed simply EMail your questions to:  info@logicalcomputerdecisions@mail.com

What is the best Anti-virus product?

Although there a many free Anti-virus products available, our preferred products are Norton and McAfee. In addition to being well known up-gradable products for Anti-virus, Malware and Spyware each has a disk cache cleanup, disk tuneup and provide ease of updating definition files.

What are the signs of imminent hard drive failure?

Your hard drive may be failing if you experience any of the following:
* Blue Screen
* Slow to boot or wont boot into MS Windows
* Individual windows are slow to respond
* Continuous spinning circle
* Overheating
* Frequent disk crashes
* Clicking sounds

What is the easiest means to back up my data, photos and music?

There are several back up programs available, however, cloud technology provides sufficient space for the average user.
Alternatively, the purchase of a USB external hard drive allows to back up your files for safekeeping and transfer between devices.

How do I know if I am running the latest version of MS Windows?

To enure you have the latest version of MS Windows 10 you can perform the following:
Click Start -->Settings --> Update & Security -->Select Windows Update and Check for Updates.
Updates may take sometime to download from the Microsoft portal and be fully installed.

How long should a system recovery/restore take?

The correct answer is it varies. Depending on type of system restore you are performing (i.e. complete factory default recovery or system restore to earlier date, etc) There are many factors that determine this answer such as amount of available disk space, hard drive issues or errors, operating system corruption. Complete operating system recovery can several hours to successfully complete. Consider beginning the process system recovery/restore and allowing to run overnight.

My laptop wont hold a charge, what is the problem?

There is either an issue with the actual power cord from the AC outlet to the device or there is an issue with the actual internal battery. There may have been a recall on the internal battery or it may simply need to be replaced.

Do Microsoft Office Products need to be updated?

Almost every application or program installed on your device will require updating. Be sure to only install the updates provided by the manufacturer of the product otherwise the application or program may become unstable or unusable.

How to configure "Online Parental Control"

While there are individual applications to help monitor and control your child's online activity, here are some tips that may help.

How do I set up parental controls on Windows 10?
To turn on parental controls for your child, go to the Windows search bar, and type 'family options' and click on that options under settings. Create an account for your child, and enable parental controls. Once parental controls are enabled, two features are turned on by default.

Android Parental Controls

Sign in with your own Google account or use their account if they have one. Launch the Play Store app and tap the three horizontal lines at the top left. Scroll down and select Settings, and scroll until you see Parental controls. Tap the Parental controls and create a PIN code.

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